SMART4SEA Conference & Awards
2018
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SMART4SEA Conference & Awards
2018
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USCG program gathers hurricane lessons learned

lessons
Credit: USCG

The US Coast Guard announced the launch of an innovative program, that collects lessons learned on the aftermath of hurricanes that affected US  last month.

The Hurricane Lessons Learned challenge on the Coast Guard’s crowdsourcing platform, CG_Ideas@Work, was started as a way to preserve and institutionalize the wealth of lessons learned during hurricane response efforts, according to Mrs. Loretta Haring who works with the Coast Guard’s Office of Strategic Planning and Communication, Acquisition Directorate.

“We saw some remarkable initiative and problem-solving during recent hurricane response and recovery operations, from expanded use of social media to cloud-based asset reporting,” said Rear Adm. Joseph Vojvodich, Deputy Commandant for Mission Support and an Innovation Council co-chairman. “We want to rapidly capture and share those lessons and get the new ideas in front of decision makers while they are still fresh.”

The challenge was initiated to capture lessons learned from Hurricane Harvey, but as the US territories continued to be battered by subsequent storms, it was expanded to include responses to Irma, Jose and Maria. The current plan is to keep the challenge open indefinitely.

A report based on the challenge will summarize key themes, and all ideas will be given to the Office of Contingency Preparedness and Exercise Policy (CG-CPE) as material for the official Incident Command System (ICS) lessons learned process. As informed, input on the CG_Ideas@Work site can have a major impact on Coast Guard operations.

“Other than the hurricane lessons learned effort, maybe our most important campaign so far was one where we sought feedback from all 47-foot motor lifeboat surfmen, officers in charge, instructors and engineers for improving the vessel just as it was entering its service life extension planning process,” said Cmdr. Thomas “Andy” Howell, who heads the Program. “The ideas we gathered will make the boat more effective and safer for the crew. Most importantly, end users had direct input on a major acquisition.”

The Coast Guard routinely captures lessons learned as a way to improve its operations, but the CG_Ideas@Work challenge offers one distinct advantage, as the platform does not only provide a place to submit ideas, but also to collaborate on them, according to Mr Howell said.

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