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ANALYSIS & OPINIONS
01 Feb 12
Costa Concordia accident: A Fine Balance
An accident that should not have happened

All of us in the maritime industry have spent sufficient time reading about the Costa Concordia disaster. So I will not bore the readers with details that they already have. Many of you are better qualified than I am to determine the "how and why" of this case. Investigators from underwriters, coast guard, classification society (RINA in this case) must be hard at work looking for all the evidence and putting together the various pieces of the puzzle to get to the root cause.

Accidents happen. They are a fact of life. Planes crash, bridges collapse, trains collide not to mention the car accidents I see everyday as I drive thirty miles each way on the expressway from my home to office & back.

But here is one accident that should not have happened. This one was not because of machinery failure or navigational error or weather or act of god or any of that. It was because of stupidity. It was about a man's ego and narcissism interfering with his rational thinking making him reckless and dangerous.

The cruise industry is not a transportation industry. It is a hospitality and entertainment industry. It is "show biz". So though it is governed by mostly the same rules and regulations, things are often done differently.

For example

  • An oil tanker or cargo ship (regardless of its size) will never deliberately navigate so close to the shore.
  • A berth to berth passage plan on a tanker would not have allowed a casual deviation towards Isola Del Giglio.
  • Most tanker operators have a zero tolerance policy on board. Most cruise ships don't.
  • Very rarely will a tanker master allow unauthorized personnel on the bridge especially when the vessel is in a situation that demands great concentration. (I refer to the presence of the Moldovan lady on the bridge when the Concordia hit the rocks)

And so on and so forth..........

I don't know anything about Capt. Schettino.  I assume that he is (or was) a fine Master and perhaps a fine man. In my opinion he was simply a victim of the industry and the prevailing culture.

On a cruise vessel, the Master has a god like status. He lives in accommodations not afforded by most and eats 5-Star meals served by his own personal valet and sips fine wines from around the world. People are always trying to please him, women (whether crew or passengers) are willing to throw themselves at his feet and passengers vie to be invited to sit at the Captain's table. A recipient of constant accolades, he is greeted either by awestruck silence or childlike excitement normally accorded to Hollywood stars as he walks down the alleyway. It is no surprise then, that their egos are often bigger than the ships they command.

Under these circumstances it must be difficult to maintain that fine balance between being "competent or cocky" or "being reliable or reckless".

The industry will now look for answers and fixes. More regulation may come forth. More audits may become mandatory. But is this really about regulations or audits or watertight compartments or dead-man alarms? Or is it about a culture change? And what really can bring about a culture change?

We all look for "lessons learnt". That is what we are trained to look for. "Root Cause Analysis" and "Lessons Learnt!" So when the incident is forgotten and the facts become fuzzy, will we remember about the human frailty that really led to this uncalled for tragedy? And will other cruise Masters learn and remember the right lesson from this incident? Or will they continue to act in a reckless and dangerous manner because it gets them the applause and pampers their ego?

Only time will tell.

 

Capt.Nitin Vaidya

Operations and Fleet Personnel Manager at Ship Management Services Inc

 

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Capt. Casty
22 Mar 12 - 16:01
While in agreement with the general thought process in the above article...I would like to add, one facet, that is also contributory. "WHAT HAPPENED TO THE BRIDGE TEAM MANAGEMENT ?". As a cadet, at sea, in 1980, I did have a master 'removed' from the bridge when, under the influence of an alcohol-assisted-ego-trip...because, he was merrily proceeding to run MY SHIP aground !!!. So, the incident of the passenger ship is in excusable in that....so many 'qualified' individuals along with Capt. Schettino, on the bridge....virtually assisted him in his ego-trip.....and all stood around AND DID NOTHING !!! We, involved with training, for so long, have been droning on and on about BTM....yet in todays day and age...some 20 years after BTM started....ALL STOOD AROUND, AND BECAME PASSENGERS AND SPECTATORS IN THE EGO-TRIP. Did everyone forget that it was THEIR SHIP that was being run aground.....Professional Pride, hence, was abandoned, even before the stricken vessel needed abandonment.
Simon Harvey
28 Feb 12 - 17:52
I agree with your coments about the issues that come about through poor leadership. With this incident it seems hard to see any other reason for it happening other than this, and the mental models that were aboard as to what leadership meant. Having held the post of Captain on a large yacht it is easy to see how one persons mental model can affect the lives of many. Even with COLREGS, flag state codes and IMO / MCA codes and regulations and company regulations they are all in the end at the mercy of the leadership aboard. We train crews in crew resource management and it is always apparent in our training how crew are amazed at how metal models hold so much power over their daily lives. When we start to train for self awareness and other important people skills aboard we will start to see regulations and safety codes becoming useful and efficient.
Capt.Nitin Vaidya
Capt.Nitin Vaidya
Operations and Fleet Personnel Manager at Ship Management Services Inc, USA
About me
Capt. Vaidya is the Operations and Fleet Personnel Manager at Ship Management Services Inc, USA. His experience spans management of tankers, OBOs, Cruise vessels and dynamically positioned vessels. His past experience includes teaching at a maritime college and sailing as a Master on all types of vessels. In his current job, Capt. Vaidya is involved in conducting training seminars; work on MLC 2006 and Security & Anti Piracy measures for the fleet.
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